Both ENDS: strengthened FMO complaints mechanism is a step forward, but major gaps remain
Both ENDS welcomes the strengthened Independent Complaints Mechanism (ICM) of development finance institutions FMO, DEG and Proparco as an important step forward in accountability. Working directly with communities affected by development projects, we see daily how essential it is that people can access justice when they are harmed in the name of development. For many communities, this mechanism is one of the few avenues through which harm can be formally recognised and addressed in relation to these development banks.
Since the mechanism was established, Both ENDS – together with Inclusive Development International and other civil society organisations – has worked with communities that have experienced harm to their livelihoods, land and environment to file complaints throughout the ICM process. This experience has led us to consistently callfor policy revisions to improve access to accountability and remedy.
Active engagement in the revision process
Over the past year, we have engaged very actively in the revision process. Both ENDS has worked closely with other civil society organisations to engage in the process and helped coordinate consultation inputs to ensure that the voices of affected communities and civil society were heard as clearly as possible. We also actively engaged not only with the banks themselves and the members of the Independent Complaints Mechanism, but also with the Dutch government.
Meaningful improvements
We are pleased to see that the revised policy reflects the commitment of many actors and includes a number of meaningful improvements. The new policy introduces several important changes, including structural improvements that strengthen the independence of the mechanism, clearer procedures and shorter timelines, stronger recognition of retaliation risks faced by human rights defenders and marginalised groups, and enhanced references to international human rights and environmental standards. The possibility to submit complaints after a project has ended is also a significant improvement.
We consider these changes a clear step forward and an important win for communities seeking recognition and justice. They show that sustained engagement by civil society and affected communities can lead to real improvements in how development banks are held accountable. This is important, especially in a time where we see human rights and accountability under unprecendeted pressure and even breakdown.
Remaining concerns
At the same time, we remain concerned about several critical gaps that limit the mechanism’s ability to ensure effective remedy. In particular, the rules regarding complaints related to financial intermediaries risk blocking access to remedy in a large number of cases. There is also still a lack of clarity about when complaints can be filed early in the project cycle, strict time limits for dispute resolution, and insufficient protection for people who face retaliation after filing complaints. In addition, stronger independence and adequate staffing for the mechanism remain essential.
We welcome the revised policy as a significant step forward, while emphasising that further improvements are still urgently needed. We remain committed to continuing to work with affected communities and to holding the banks accountable so that access to justice and remedy becomes a reality.
Please find our statement here
For more information
Read more about this subject
-
Letter / 10 juni 2022
Joint submission on FMO’s Position Statement on Financial Intermediaries
Both ENDS, SOMO, Oxfam Novib and Recourse sent in a submission to FMO's public consultation on its Position Statement on Financial Intermediaries. In this position statement, FMO only takes limited responsibility for the consequences of its investments through so-called financial intermediaries. We call upon FMO to publish a position statement that focuses on protecting human rights and the environment and take full responsibility for this.
-
News / 23 december 20212022 is the year for FMO to make good on its promises and provide financial support only to sustainable development
2021 was a turbulent year for Dutch development bank FMO, to say the least. The bank has been under fire for many years for investments linked to human rights violations and suspected corruption. But in the past year, the Dutch press and media have reported on one new development after the other in ongoing cases involving FMO. Below we give a short summary of these cases and call on FMO to make the promised improvements in 2022.
-
News / 10 juli 2020Honduran NGOs call on FMO not to invest in controversial bank
Dutch development bank FMO is considering investing in the controversial Ficohsa bank in Honduras. The bank has close ties with the elite in Honduras, which holds considerable power in politics, the (para)military and the business community. Last Wednesday, a number of Honduran organisations, including the indigenous organisation COPINH – whose leader Berta Cáceres was murdered in 2016 – sent a letter to the FMO management. The letter, signed by forty organisations including Both ENDS, calls on FMO not to do business with this bank.
-
News / 10 november 2020FMO takes a step towards divesting from fossil fuels
The Dutch development bank FMO has published a statement about fossil fuels to take steps in climate action. Both ENDS and partners are pleased that FMO is finally taking a stand regarding fossil fuels, but in our opinion it could be more ambitious. In order to really contribute to sustainability and equality, it is essential that development banks stop investing in harmful fossil projects.
-
Letter / 9 november 2020
Input into FMO’s public consultation on Climate Action Commitments and Fossil Fuel Statement
Both ENDS and partners gave their input on FMO's public consultation on Climate Action Commitments and Fossil Fuel Statement. Both ENDS and partners are pleased that FMO is finally taking a stand regarding fossil fuels, but in our opinion it could be more ambitious.
-
News / 10 juni 2022FMO fails to meet best practices on financial intermediaries
In a new Position Statement on Financial Intermediary (FI) Lending, Dutch development bank FMO argues for limited responsibility over the outcomes investments that are channeled through commercial banks, investment funds, and other financial intermediaries, representing by far the bigger sector of its portfolio. In doing so, FMO is undermining its development mission, including the protection of human rights and addressing the climate crisis. FMO intends to delegate these key responsibilities to its FI clients only, falling short of best practices of peer financial institutions. In a joint submission prepared by Both ENDS, Oxfam Novib, Recourse and SOMO, we argue that FMO can do much more to ensure the protection of human rights, the environment, and to measure the development impact of its indirect investments.
-
Press release / 10 februari 2021Transparency at development bank FMO is seriously lacking
The Dutch development bank FMO is not sufficiently transparent about the projects it finances and is therefore acting contrary to its mandate. This is evident from a new report published by the International Accountability Project (IAP) and the Foundation for the Development of Sustainable Policies (FUNDEPS), endorsed by 28 organizations including Both ENDS, SOMO, and Oxfam Novib. The research assesses FMO's disclosure and access to information practices for investments proposed between January 1, 2019, and May 31, 2020. Only in 25% of the cases was it disclosed what potential negative consequences an investment by FMO would have for people and the environment.
-
Blog / 11 april 2025FMO is very pleased with its own success – now the local population still needs to be
The FMO development bank is proud of its results and the opportunities it seizes where commercial banks fail to act. But do the bank's actions really help, ask Anne de Jonghe and Nick Middeldorp.
-
Letter / 7 juli 2020
Public letter to urge FMO not to provide a new loan to FICOHSA
A number of Honduran organisations sent a letter to the FMO management to call on FMO not to do business with Honduran bank FICOHSA. The bank has close ties with the elite in Honduras, which holds considerable power in politics, the (para)military and the business community.
-
News / 4 juni 2021Welcoming step of FMO to phase out fossil fuels from their direct investments
FMO's new position statement on fossil fuel investments commits to ending new direct finance in the downstream and midstream coal and oil sectors, whilst still allowing for investments in gas-fired electricity generation under exceptional circumstances only. Both ENDS welcomes this development as a step in the right direction.
-
Press release / 13 januari 2026Investigation: FMO failed to exercise adequate control over project linked to the murder of Berta Cáceres
TEGUCIGALPA/UTRECHT, January 12, 2026 – The murder of indigenous environmental activist Berta Cáceres, which took place almost 10 years ago in Honduras, appears to be the result of an organized criminal operation, in which funds from the Dutch Development Bank FMO were misappropriated to finance illegal activities. This is the conclusion of the investigation report published today by the independent commission set up by the Inter-American Commission on Human Rights, the Honduran state, and the relatives of Berta Cáceres.
For years, FMO was a major financier of the Agua Zarca project. Berta Cáceres, an indigenous leader, fought against this controversial dam and was murdered for that reason in March 2016.
-
Press release / 5 oktober 2022Independent research confirms FMO’s responsibility for destruction caused by Barro Blanco dam, recommends compensation
Utrecht, 5 October 2022 - Dutch development bank FMO bears responsibility for the destruction of livelihoods, economic losses and environmental damage caused by the construction of the Barro Blanco dam in Panama, according to a report by the bank's Independent Complaints Mechanism (ICM). Indigenous communities affected by the dam are pleased that their complaints have been confirmed and reiterate their call for apologies and compensation.
-
News / 27 oktober 2025New Step in FMO’s Complaint Policy – Civil Society Organizations Call for Further Strengthening
The updated complaint mechanism of the development banks FMO, DEG, and Proparco marks an important step forward. Organizations that participated in the consultation acknowledge the efforts to improve the mechanism. At the same time, they emphasize that much still needs to be done to make the policy truly effective, transparent, and independent.
-
News / 23 juli 2021Dutch development bank FMO's funding for Agua Zarca project possibly linked to malpractices
The million-dollar loan that the Dutch development bank FMO provided to project developers of Honduran company DESA for the construction of the controversial Agua Zarca dam project in Honduras, may be related to gross corruption and malpractice. This is concluded in an article published today in the Dutch news paper Financieel Dagblad, based on information provided by COPINH, the indigenous organisation that has been opposing the construction of the dam for years. Several members of the organisation, including its leader Berta Cáceres, were murdered. DESA director David Castillo has recently been convicted of being involved in the assassination of Cáceres in 2016.
-
Letter / 3 maart 2025
Input for FMO’s “investment approach to responsibly managed forest plantations”
Both ENDS has been asked by FMO to comment on its draft investment approach to responsibly managed forest plantations. To follow are a number of observations and recommendations, partially informed by Both ENDS long legacy of working in the forest & land arena, in dialogue with international donors, philanthropic foundations, companies, certification bodies and notably with forest dependent communities and other land users.
-
News / 24 juni 2025Indigenous communities in Panama obtain recognition and partial mitigation measures by Development Banks FMO and DEG in relation to the Barro Blanco dam
Both ENDS and SOMO welcome the signing of the agreement of understanding between four Indigenous Ngäbe communities in Panama and the European development banks FMO and DEG on June 17th 2025. The arrangement includes a community development program that, together with a public statement issued by the banks, aims to recognize and mitigate some of the negative impacts caused by the Barro Blanco hydropower dam. We wish to congratulate the community-based organisation Movimiento 10 de Abril (M10) for its perseverance to seek justice for the affected communities, and we acknowledge the commitment of FMO and DEG to pursue a solution to their long-standing dispute with the communities arising from their partial financing of the hydropower project since 2011.
-
News / 29 juni 2022In solidarity with daughter of murdered Indigenous leader
On Tuesday 28 June, the Honduran organisation COPINH and the Global Justice Association filed a complaint with the public prosecutor in the Netherlands against Dutch development bank FMO. For COPINH, this is part of their continued efforts to bring to justice those involved in the murder of their leader Berta Cáceres. FMO financed the Agua Zarca project in Honduras in 2014. The new complaint is based on documents indicating that FMO's money has been used improperly.
-
News / 27 juli 2021In conversation with the Ngäbe-Bugle community in Panama, after five years of Barro Blanco-dam
In April 2021, the Dutch development bank FMO announced that it is no longer involved in the Barro Blanco project, a controversial dam in Panama. GENISA, the Panamanian company that built the dam, unexpectedly paid off the multi-million dollar loan early. The question is to what extent, now that the bank is no longer actively financing the project, FMO can still be held responsible for the damage and suffering that was caused when this was still the case.
-
News / 8 november 2021Both ENDS and SOMO condemn violence against Indigenous community near the Barro Blanco dam in Panama
Members of the Indigenous Ngäbe Buglé people were brutally attacked by Panamanian police on Friday 29 October 2021 from a parcel of private land near the FMO-financed Barro Blanco hydroelectric dam. The victims, all members of the anti-dam movement M22, had peacefully occupied the land after their protest camp got dismantled in July this year.
-
News / 2 maart 20215 years after her murder, Berta Cáceres’ family is still waiting for justice
Today it is 5 years ago that Berta Cáceres was shot in haar home in La Esperanza, Honduras, for defending the rights of indigenous people. The leader of indigenous organisation COPINH resisted the Agua-Zarca hydropower dam that was planned to be build in indigenous territory. The actual murderers have been convicted, but not so the intellectual authors of the murders.