Both ENDS
Our own Dutch development bank FMO recently introduced a complaints mechanism. This means that anyone adversely affected by a project supported by the FMO may file a complaint.
Amnesty International, Bank Track, Both ENDS and SOMO have contributed to the design of the complaints mechanism and have now issued a response to the final result.
Anouk Franck of Both ENDS has provided input into the complaints mechanism and explains why it is so important for institutions to have a good complaints mechanism.
In October 2025 I travelled to Kiad, the Indigenous Ngäbe community that led the struggle against the FMO-financed Barro Blanco dam, for one last time. I went there to say my goodbyes, both personally and on behalf of Both ENDS, and to catch a first glimpse on how a community program financed by FMO and DEG – the result of a dialogue process that took several years – is giving a new impulse to the dam-affected communities. But how did we get here?
The Barro Blanco dam project in Panama, which has Dutch financial support, is causing indigenous lands to disappear under water. Both ENDS is working to protect the rights of indigenous communities living near the dam.
Development banks should comply with strict environmental and human rights rules to ensure that their projects benefit and do not harm the poorest groups. Both ENDS monitors the banks to make sure they do.
The lion's share of public budgets for climate, agriculture and development still goes to conventional agroindustrial projects that contribute to the current climate, food and biodiversity crises. Both ENDS and our partners are calling for a transition to agroecological practices that are people- and environment-friendly.
Large-scale infrastructural projects have detrimental effects on local people and the environment, while their benefits are felt elsewhere. Both ENDS is working to ensure that local people have a greater say in decision-making and is investigating the way these projects are funded.
On Tuesday 28 June, the Honduran organisation COPINH and the Global Justice Association filed a complaint with the public prosecutor in the Netherlands against Dutch development bank FMO. For COPINH, this is part of their continued efforts to bring to justice those involved in the murder of their leader Berta Cáceres. FMO financed the Agua Zarca project in Honduras in 2014. The new complaint is based on documents indicating that FMO's money has been used improperly.
Both ENDS partner IFI Synergy has filed a complaint to the World Bank on behalf of local inhabitants about the Nachtigal dam in Cameroon. The dam is causing considerable problems for local communities and local people feel that the compensation they receive is inadequate. They also feel that they were insufficiently informed and consulted before construction of the dam started.
