Complaints procedure

Responsible and transparent


Both ENDS values an open and clear policy. This creates clarity for the people and organisations that support us and the civil society organisations in developing countries which we support. 


Both ENDS is co-signatory to the "Code of conduct of (Dutch) civil society organisations active in the field of nature, environment and sustainable development". Both ENDS  endorses the principles as formulated by the Charter International Non-Governmental Organisations Commitment to Accountability.


Below you can find the documents that are part of the Both ENDS policy for responsible en transparent action:



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